Thom Wernke
Co-founder & CEO
Thom rents out office space at StartDock in Rotterdam, Utrecht and Amsterdam. He knows the tenant who wants to start tomorrow. His aim with Certo: fast onboarding, without cutting corners on due diligence.
For workspace operators
KYC for coworking and corporate service providers.Control over KYC.Ready for inspection.
Certo KYC supports customer due diligence for coworking, serviced office, virtual office, registered office and corporate service providers. From onboarding to a file that is ready for inspection.
- Audit-ready files
- Automated checks
- Fully white-label
No obligations — instant insight into your compliance
Built for Dutch practice in workspace, virtual office and corporate services.
Customer file
File ready for review
- Onboarding
- Completed
- Identity & company
- Verified
- Review
- By staff member
- Monitoring
- Active
Audit trail
Complete
Every step and decision easy to trace.
File status
Up to date
Clear and auditable for every customer.
Trusted by
New rules in 2027
The European AML framework changes from 10 July 2027.
Corporate service providers already have customer due diligence obligations. The new AMLR makes European rules more uniform. Now is the time to get processes and files in order.
The AMLR applies in
249days
04hours
57min
Why
Safe tenant screening with KYC, without slowing growth.
Operators don’t have to choose between growing fast and knowing exactly who comes on board. Trust is the foundation of every workspace community.
Growth without blind spots
Welcome new customers quickly, without losing control over who comes in.
Protect your community
Know who you do business with and limit risk to your locations, customers and reputation.
Fully traceable decisions
Record which checks were carried out and why a customer was accepted or rejected.
How
Support for Wwft compliance, built into the process.
For operators with customer due diligence obligations, Certo KYC brings intake, checks, review and evidence together. Your team works faster and your customer gets one professional onboarding.
Compliance built into one workflow, not spread across separate tools.
A risk-based questionnaire that adapts to the customer profile.
A clear risk report with the conclusion at the top and the reasoning below.
Your staff member reviews and decides; AI supports the process.
What
Automated customer verification for corporate service providers.
Automated onboarding, identity and company checks, screening, monitoring and traceable documentation. One platform.
Digital identity verification
Automated document check with liveness and selfie matching during onboarding.
Automated Chamber of Commerce check
Company details and UBO identification bundled in the same customer flow.
Extensive screening
Checks for PEPs, sanctions and adverse media as part of customer due diligence.
Address check
Verify the address provided as a standard part of the customer file.
Risk-based questionnaire
AI generates relevant questions that adapt to the risk profile.
Summary risk report
The conclusion first, then the reasoning. Your staff member reviews and decides.
Ongoing monitoring
Risk-based follow-up as soon as relevant customer data or signals change.
Audit-ready customer file
One clear file with an audit trail, ready to export for inspection.
Your brand, your customer journey
White-label onboarding in your own house style, with no visible third party.
Built securely for multiple locations and teams, with data hosted in the EU.
Why Certo KYC
Built for workspace operators. One platform, one process.
Not a generic KYC product trying to fit every industry. Certo KYC matches how coworking, virtual office and corporate service providers onboard, review and keep track of customers.
Built for your type of operation
Workflows, files and checks match workspace, virtual office and registered office services. Your team doesn’t have to translate a generic system into daily practice.
Everything in one connected workflow
Identity, company checks, screening, risk assessment, monitoring and audit trail stay together. Fewer separate suppliers, handovers and duplicate work.
One customer view. One way of working. Less operational complexity.
Existing data can be imported as a starting point. Larger migrations can be phased.
About Certo
Built by operators, for operators.
At StartDock, we rent out office space and virtual offices ourselves. For years, our customer due diligence was a Chamber of Commerce extract and a passport copy. Until applications came in that we didn't trust. That's when it became clear: a passport copy isn't customer due diligence.
So we built it ourselves: a KYC process designed around how a workspace runs. Romano uses it every day. At StartDock, no new virtual office customer signs until the check is complete.
Fellow operators kept telling us the same thing: few have this in order. Even though the Wwft has required it for years, and the AMLR raises the bar further from July 2027.
That's why we're opening Certo up to the sector, starting with our pilot customers. Made by people who review the same applications you do.
Romano Damen
Co-founder & CCO
Romano sells virtual offices at StartDock and carries out customer due diligence himself, before a customer signs. As a registered CDD analyst (Erkend CDD-analist), trained at Lindenhaeghe, he knows which questions to ask for which file. That knowledge is the foundation of Certo.
Pricing
Support for an auditable KYC process.
One workflow for coworking, serviced office, virtual office, registered office and corporate service providers. Choose the volume that suits your organisation.
Flexible
€349
per month
- 5 checks per month included
- €15 per additional check
- Complete workflow and audit trail
- Unlimited internal users
Predictable
€499
per month
- 20 checks per month included
- €12 per additional check
- Complete workflow and audit trail
- Unlimited internal users
Scale
€749
per month
- 50 checks per month included
- €10 per additional check
- Complete workflow and audit trail
- Unlimited internal users
What is one check?
One check covers the KYC review of one person, with a document check, liveness matching, screening, an address check and the start of monitoring. A file with 3 UBOs and 1 director counts as 4 checks.
Good to know
- Included checks apply per month and expire at the end of the period.
- Periodic reviews or renewals count as new checks.
- Basic support is included; larger teams can arrange additional support.
Book a demo
See how Certo KYC gives you more control over your compliance process.
Book a short demo and discover how your team can work faster, calmer and in an auditable way.
In 20 minutes you’ll see how Certo KYC fits into your current process.